Returns & Exchanges
At Shine On, we want you to love every piece you wear, which is why we offer a 30-day window for returns on all eligible items. Simply ensure your items are unworn and in their original packaging to receive a full refund or store credit.
Return Process
- 1.Initiate Your Request
Log in to our online portal with your order number and email address to select the items you wish to return.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process.
- 3.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached, and affix the shipping label to the outside of the box.
- 4.Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking number handy until your refund is processed.