Frequently Asked Questions
Everything you need to know to keep your style shining bright.
How can I track my Shine On order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
What is your return policy for apparel?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Simply visit our Returns Portal to start your request.
Do you offer international shipping?
Yes, Shine On ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
Because we process orders quickly to ensure fast delivery, we can only make changes or cancellations within 60 minutes of purchase. Please contact our support team immediately.